Faq

A question?

Do you have a question about our services? Check out our FAQ.

You can book via our booking plugin available 24/24 7
or by phone at 33 646515553

You can book up to 24 hours before your departure, so we can arrange your transfer in the right conditions.
In case of a last minute request, for an emergency, you can call us, we will try to find you a solution.

When booking, we need your name, departure address, arrival address, pick-up schedule, number of people, flight number or train for pick-up at the airport or station.

You must inform us of the time of arrival of your flight as it appears on your ticket.

Yes, so we can assign the vehicle according to your needs.

No, no extra baggage. The price includes luggage.

YES, an extra 5 euros.

Yes, so the driver can take him in the vehicle. There is no extra charge for the child seat.

Your driver is waiting for you with a sign in your name at airport arrivals.
If necessary, he can call you to find you easily, so you don’t have to wait.

Our drivers are constantly connected to the platforms of Paris airports and trains via their smartphones, so if you are late, they can plan their travels. There is no surcharge in case of even a significant delay.

Our rates are based on the distance and type of car you choose.
The calculated prices are valid for a ALLER journey, for all passengers indicated and not by PERSON.

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